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When Your Heart is a Hammer

It’s great when you find the perfect match between your challenge and solution. The right ratchet for your nut or the perfect swing for a hole-in-one.

As a web designer this often means choosing the right technology to support your end goal. Should the site be static, or CMS-based? Or will it be completely custom, like a web app or something built upon a 3D framework? Then each one of those paths carry a big set of choices of their own. It can be daunting, but good web designers don’t shy away from making the hard decisions carefully. After all, it’s a choice between long-term usefulness and prosperity versus wasted effort.

I ponder these things and am thinking that we need to be equally careful about choosing our people.

For example, a few years ago I took a job at an interactive agency which was looking for a designer with some Flash skills. The job began with a mix of both interactive work and design, but after a couple years I was only doing the technical work with no creative at all.

I began to have an internal struggle over this because I enjoyed programming and loved the company, but I was trained as a designer and was not prepared to abandon that other love of mine. In the end, my heart for being a designer won out over my heart for the company and job, and I eventually left to start my own business.

Although the changes in heart and job resulted in my leaving, I did work there happily and effectively for four years and we parted on very good terms. I would call that a successful employment.

In filling that job I believe my employer did well, because my heart matched well with their own corporate philosophy. Skills and versatility were important, but more important was that I agreed with their philosophy of caring for their people, having fun, being responsible and working hard.

The heart is most important. This might seem like a no-brainer, but if your organisation serves Liberals you don’t fill your positions with Conservatives. If your company exists to promote Christianity you don’t hire atheists. You don’t hire known anarchists for government jobs and you don’t outsource national security projects to overseas organisations if you can help it.

Any of these examples is like using a hammer to drive in a screw. It might sort of work, but in the end you will probably regret it.

4 Symptoms of Needing a New Web Developer

Today’s website content management systems can be used to craft high-quality, high-performance websites. They can also be used to pump out dozens of generic sites without much attention to quality, and the client suffers for it. If you’re experiencing many of these symptoms, it might be time to think about getting a new web developer.

1. The standard URLs and icons never changed

Common icons from CMS systems

If you still have “index.php” in your page URLs, or have the logo of your CMS showing on your browser tab, it suggests that whoever built your site was maybe trying to do it as quickly as possible or simply didn’t know how to correctly configure the site and server. It is a quick fix for those who know how, it will make a big difference to how users perceive your site, and might even improve your search ranking.

2. Maintenance requests take way too long

Did your web developer abandon you after completing your site? Good companies respond to emails and phone messages quickly, and will let you know how long it will take to finish a job if they can’t do it right away. If this is the normal pattern with your developer, demand more.

3. Your site looks just like every other site out there

Generic-looking website template — Pretty boring!

That site template looked pretty snazzy when you first saw it. Great big photo on the home page with text overlaying it. Maybe even a slideshow with a big button to click. Down the page were alternating content areas—first dark on light, then light on dark. Little background effects when you scroll. Three or four feature boxes with icons, placed side-by-side. Ever noticed that your competitor has the exact same thing?

It’s going to cost more, but doing a custom site template or scratch-built site will help you escape the monotony of today’s mobile-compatible, pre-built template websites.

Suggestion: take a look at the FWA site for inspiration. Make note of what is possible, then find a web developer that can go beyond convention, combining design skill and programming prowess. For good graphics, a good place to start is someone who is certified with the Graphic Designers of Canada or another design certification group. For the programming side, visit the portfolios of different interactive agencies to get an idea of their repertoire.

4. Not truly mobile

They might fit on your phone screen, but many sites nowadays will still send over five megabytes, sometimes even ten or more on the first page download. This might be suitable for a desktop experience, but why should mobile users receive this same amount of data, when their screens are smaller and their data is not unlimited? There are great solutions nowadays for giving mobile users only what they need, and fast. Ask your developer what can be done to maximize mobile performance. If they don’t know, it might be time to ask someone else.

Conclusion

You could add more points to this list but when it comes down to it a website design company needs to have technical expertise joined with quick expert service. Combine these with a good price and you will have satisfaction with your web presence for years to come.

Confidant Communications does web design in Saskatoon, Saskatchewan — serving clients from anywhere in the world. Browse our portfolio then give us a call to see what we can do for you!

Work Update – Building a 3-D Web Store

Lately I’ve been working on a couple projects which use 3-D technology to arrange and display merchandise. One project is tied to a Joomla web store which will handle organising the 3-D models, saving scenes and selling of the real merchandise. The other is done using Haxe and Away3D, and would be compatible with mobile devices potentially.

View of the 3-D scene builder Currently used controls on the 3-D shopping cart

Please [email-obfuscate email=”secrets@confidant.ca” link_title=”let me know”] if this interests you for your business. I will likely post more about this later!